Consider the following scenario for a virtual team. A customer has a problem with an installed product (perhaps a new printer or computer), or a new customer will not commit to purchase a new product unless some special, new features are added. To solve these problems quickly there must be multiple interactions among sales representatives, field technicians, production and R&D personnel, managers, and perhaps other customers with similar products and needs. To delay solving these problems may mean angering a customer, losing a sale, or promoting an image of poor quality and service in the marketplace. The members of the virtual team must interact quickly to determine how to solve this problem. In this case, time really is money and teamwork is essential. Saving time and solving the problem quickly and easily reduces travel costs, saves the company's reputation for quality and service, and will help to close the sale, which all directly affects the bottom line. Once the problem is solved, the virtual team disbands and its members move on to other problems and virtual teams.

Virtual Teams are the way many businesses are competing their business transactions and deals.  Companies have numerous division in various places and need to make decisions that impact the whole company. 

AT&T Virtual Classroom Project

Teamworks; The Virtual Assistant

• Systems Thinking: A Requirement for all Employees
• Systems Thinking and Organizations: An Initial Inquiry into the Subject
• The Importance of Goals to the Success of Work Teams
• The Theory and Practice of Dialogue in Organizational Settings
• Creative Tension: A Crucial Component of Creativity in the Workplace
• Creating Our Personal Best: The Power of Mastering Our Future
• Training Decision Making in Organizations: Dealing with Uncertainty, Complexity, and Conflict
• Group Decision Making within the Organization: Can Models Help?
• Experiential Training; A Stepping Stone for Work Teams
• What Are the Cost of Success?
• Virtual Teams
• Intellectual Capital in Valuing Intangible Assets
• Facilitation of Teams in the Contest of Modern Industrial Development
• Team Compensation: A Broad Overview
• Resolving Conflict in Work Teams
• Team Measurement: Some Whys, Whats, and Hows

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