Department of Management
The
First Summer Term 2009
Management 371:
Principles of Management
Professor:
Robert K. Robinson, PhD, SPHR Office Hours: 1:30-2:30 p.m. M-Th
Michael S. Starnes Professor of
Management or by appointment
Office:
372 Holman Hall
Phone: 915-7635
Email: brobinson@bus.olemiss.edu
Web Page: http://faculty.bus.olemiss.edu/brobinson
The ultimate result of shielding men
from the effects of folly is to populate the world with fools.
Herbert Spencer, English Philosopher (1820-1903)
I. Course
Description:
This course focuses on the principles and concepts of
planning, organizing, staffing, motivating, controlling, and operating
enterprises in an ever changing external environment.
II. Class Meetings:
This class will meet in Room 139 in Holman Hall from 10:00
a.m. to 11:50 p.m. Monday through Friday.
Please see the tentative schedule for the exact meeting dates, topics,
assignments, and material to be covered.
III. OBJECTIVES:
A. To introduce
the manager's planning responsibilities and develop a more accurate perception
of what is required in the manager's role as an integrator of the
organization's functional areas (i.e, finance, marketing, operations, research
and development, international operations, management information systems,
etc.).
B. To develop a
basic understanding of the theoretical material associated with the major
management functions (planning, organizing staffing, directing, and
controlling) and processes.
C. To learn how
management theories are applied to the actual management practices in
organizations.
D. To improve
the student's abilities to interpret and understand phenomena observed in
modern organizations.
E. To develop
an appreciation for the impact that the international arena has had on
management practices in the
F. To develop
the student's sense of punctuality and personal accountability in meeting
assignments and deadlines.
IV. Teaching
Methods:
Course objectives will be accomplished through the
discussion of the text, current events, lecture, and examinations.
V. Prerequisites
Students who have not successfully completed the below
listed prerequisites will NOT be permitted to enroll in, or complete for
credit, MGMT 371: Junior standing (> 60 semester hours).
VI. Implementation:
A. Text:
B. Examinations:
There will be three (3) examinations and a comprehensive
final examination which will cover the text, readings, lecture, and class
discussion.
C. Grading:
1. The following demonstrates the weight given to each
course requirement(s):
Percentage
of
Course
Requirements Possible Points Total Grade
a. Examinations (100 pts ea.) 200 47.6%
b. Attendance 20 4.8%
c. Third Examination 200 27.6%
420 100.0%
2. There are no provisions for "extra credit"
assignments in this course.
Additionally, no partial credit is given for incorrect answers on
examinations. A personnel decision based on erroneous information is invariably
wrong.
3. Exam
Administration:
a. All exams are
closed-book; students are expected to do their own work.
b. Students
will not be allowed to wear hats, caps, or visors during exams.
c. Two tests will
consist of 100 multiple choice questions covering four chapters. The Third examination will consist of 200
multiple choice questions (two scantrons) covering seven chapters. Questions
will be drawn from the text and any
material presented in the lecture.
d. The only materials that a student must bring for an
exam are two (2) number two pencils
and the green scantron sheet.
e. Make-up Examinations: Students who miss a regularly scheduled exam
for a valid reason (as determined
by the professor) will be allowed to make-up the exam. Make-up exams will be scheduled on the same date as
the third and final examination.
4. Final course grades will be computed
based upon the following ranges of cumulative points out of 420 possible points:
Course
Grade
A 378-420
B 336-377
C 294-335
D 252-293
F < 251
VII. Course
Policies:
A. Attendance - attendance will be taken at all schedule
class meetings. Do to the outside
material provided in the lecture, your attendance is expected.
1.
You, the student, are absolutely responsible for your attendance and being to class on time--especially on
dates when examinations or other course requirements are scheduled. Students arriving late for class after roll
is taken will be counted as absent. Students arriving late for class after roll
is taken will be counted as absent. Students departing class before the
instructor has concluded it will be counted as absent, to include leaving and
returning during the lecture. Each penalty will remove ten
(10) points from the
attendance grade.
2.
Attendance
on Exam Dates: If a student is
absent without a valid excuse (as determined by the professor) he, or she, will
not be permitted to make up any missed material (to include examinations and
reports). Simply stated, if a student is
absent for unexcused reason on the date that an examination, a book report, or
a pop quiz is given, that student will receive a grade of zero (0) for that
work. No student arriving late for an examination will be permitted to take
the examination.
3.
You should notify your professor before any scheduled requirement when
you cannot be present for a valid reason.
4. Absence Documentation: It is the student's responsibility to provide
documentation to verify the legitimacy of an excuse for absence. In the case of illness or injury, the student
is expected to provide a copy of a physician's sick slip, hospital admissions
record, or a similar document upon the student's return to class. Verification of nonmedical-related reasons
will be determined by the instructor.
B. Other
Polices:
1.
Make Ups: All make up examinations (for approved excused absences) will be
scheduled during the third examination (June
22). Again, there are no make ups
for unexcused absences.
2. Extra
Credit: There are no provisions for extra credit in
this course.
3.
Partial Credit: In business, a wrong answer, regardless of how proper its
calculation will result in a poor/wrong decision. Therefore, no credit is given for wrong
answers.
4. Appeals: Students who miss questions on exams may appeal any question they
miss. An appeal must take the form of a
written explanation as to why the student should receive credit for his or her
answer. Two criteria are used in
considering appeals: (1) The
explanation/argument must be logical and consistent, and (2) accurate knowledge
of course material must be demonstrated.
All appeals are due no later than the class period following the return
of the examination in question. No
appeals will be accepted after the beginning of that class period. For example, if Exam I was returned to the
student on Friday (June 5), no appeal would be accepted after the beginning of
the Monday (June 8) class. Appeals are graded individually, only those students
whose appeals are accepted will receive credit for missed answers.
5.
Children in the Classroom: In
recent years there has arisen the problem of parents bringing their children to
lectures, and even to examinations. This
has resulted in distractions to other students and ensuing complaints. I do not wish to sound mean-spirited, but
parents are requested to please make accommodations for child care else where
and not bring children to class.
6. Cellular Phones: During classes and examinations please
turn cellular phones off as they provide a distraction to the other students.
7.
Academic Dishonesty and Cheating: Academic dishonesty refers to the use of
unauthorized books, notes, or otherwise securing help on a test, copying tests,
assignments, reports, or term papers. Any student caught engaging in any form of
academic dishonesty will receive a
failing grade FOR THE SEMESTER
in this course--NO EXCEPTIONS! The following are
considered serious breaches of academic dishonesty for which severe penalties
may be imposed:
a.
Obtaining unauthorized information.
(1). Copying part or all of a graded
homework assignment from another student.
(2). Working together on a take-home test
or assignment when not specifically permitted to do so by the instructor.
(3). Looking on another student's paper
during an exam.
(4). Looking at your notes, or anyone
else's notes, during an examination when not specifically permitted to do so.
b.
Tendering of information.
(1). Giving your work to another student
to be copied.
(2). Giving someone answers to exam
questions while the exam is being given.
(3). After having taken an exam, informing
another person in a later section of the questions that appear on the exam.
(4). Giving or selling exams to other
students.
(5). Giving or selling term papers, cases,
or other assignments to another student.
c.
Plagiarism--representing
someone else's work as your own.
(1).
Handing in a paper purchased from a term paper service.
(2).
Retyping part or all of a friend's paper and handing it in as your own.
(3).
Taking a paper from any file and handing it in as your own.
(4). Quoting from another source on a term
paper or an assignment without citing the source.
d. Collusion.
(1). Acting in concert with one or more
fellow students to commit any form of academic dishonesty together.
(2). Giving your term paper, homework,
case, or other assignment to any other student.
(3). Making unauthorized grade changes or
tampering with grades in any way.
(4). Encouraging or recruiting any other
person to commit any form of academic dishonesty.
(5).
Giving or receiving information when not specifically authorized to do so.
e. Misrepresentation.
(1).
Having another student do your class work.
(2).
Having someone else take an exam for you.
(3).
Lying to a professor to increase your grade.
f.
Bribery--Offering money
or any item or any service to any other person so as to gain academic advantage
for yourself or any other student.
Academic honesty is an important standard
of every academic institution and is expected of every student in this
class. As academic dishonesty is also a
crime against the university, violators will be referred to the Chairman,
Department of Management and Marketing for additional disciplinary measures as
deemed appropriate. Should you have any
doubt as to whether or not an action of yours constitutes academic dishonesty,
consult your professor before engaging in it.
The
8. Weather
Conditions: If Ole Miss classes are canceled for weather,
any assignment scheduled for that date will be due at the beginning of the next
class meeting thereafter. If an
examination is scheduled on a date in which the University is closed, then that
examination will be given on the next class meeting thereafter.
9.
Students with Disabilities: Any student who feels that he or she needs an accommodation due to
any disability, please make an appointment to discuss this matter with me
during the first two weeks of the semester.
IX. Appendices:
A. Tentative Class Schedule.
B. Appeals Form
Appendix A
Tentative Class Schedule
Mgmt 371.01
DATE ASSIGNMENT PURPOSE/ACTIVITY
05/26
Syllabus Introduction to
the course objectives and policies
Chapter
1 Introduction
to managing and the Manager’s Job: The management process, kinds of managers,
basic managerial roles and skills.
05/27
Chapter 2 Traditional &
Contemporary Issues: The role of theory and history,
classical
management, behavioral management perspectives. Quantitative
management,
general systems, and contingency management
perspectives
05/28 Chapter
3 Organizational
Environment and Culture: external and internal environmental influences, the
impact of culture, the environment and organizational effectiveness.
05/29 Chapter
4 The Ethical
and Social Environment: Individual ethics, organizational ethics and social
responsibility, government influences on organizations.
06/01
Chapter 5 The Global
Environment: trends in international business, structure of the global economy,
effects on of international business on the cultural and political/legal
environments, competing in a global economy.
06/02
Chapter 6 The
Multicultural Environment: Trends in diversity, does multiculturalism create a
competitive advantage. Avoiding "diversity
06/03 Exam
I Chapters
1-6
06/04
Chapter7 Decision-making
and Planning: Establishing organizational goals, types of organizational plans,
developing and executing plans. Operational planning, differentiating policies
from programs, barriers to goal-setting and how to overcome them.
06/05 Chapter 8 Strategic
Planning: The components of strategy, introduction to SWOT analysis,
business-level strategies and corporate-level strategies.
06/08 Chapter 9 Decision-Making and Problem-Solving:
Decision-making conditions, the behavioral aspects of decision-making, group
decision-making
06/09
Chapter 10 New Venture &
Entrepreneurship: Role of entrepreneurship in society, strategic
considerations, the structure of new businesses, survival rates.
06/10
Chapter 11 The basic Elements
of the Organizing Process : Designing
job, departmentalization, scalar chains, delegation, line/staff differences.
06/11 Exam II Chapters
7-11.
06/12 Chapter 12 The
Nature of Organization Design: Models (bureaucratic & behavioral),
situation and strategy influences on design, basic forms of organizational
design.
06/15 Chapter 13 Managing
Change in Organizations: Forces causing
change, the change process, effects of change, innovation and change
06/16 Chapter 15 Elements
of Individual Behavior: Psychological contracts, "Big Five personality
traits, Meyers-Briggs, job satisfaction, selective perceptions, dysfunctional
behaviors
06/17` Chapter 16 The Nature of
Motivation: Needs theories, process theories, empowerment and participation
06/18 Chapter 17 Leadership: the five bases of power, generic
approaches to leadership, situational approaches to leadership, substitutes for
leadership, and political behavior in organizations.
Chapter
18 Communication:
Forms of communication within organizations, the grapevine, barriers to
communication.
06/19
Chapter 19 Managing Work Teams:
types of groups and teams, why people join groups, structure and roles within
groups, interpersonal and intergroup conflict, and managing conflict
Chapter 20 The
Basic Elements of Control: purpose of control, the types of control, and
characteristics of effective control in organizations
06/22
Final Exam Chapters 12-13, 15-20
APPENDIX
B
GRADE INQUIRY/APPEAL FORM
NAME:______________________________________________________
DATE:_______________________ COURSE NUMBER: _______________
DIRECTIONS:
Copy the entire question in the space provided below, including all five
responses. Indicate both the correct
answer according to the test key and your response.
ARGUMENT: Provide the rationale as to why you should
receive credit for your response in the space provided below. Refer to your
syllabus in the section on "appeals" for criteria. Note: Limit
your inquiry/appeal to 200 words or less.