Discuss the effect of group size on verbal and
GSS groups.
What are the variables affecting the break-even point?
| This graph illustrates the break-even point for group size and productivity of meeting
types. For a verbal meeting, the productivity goes down as the group size increases. For
the GDSS meeting, the productivity sharply increases as the group size approaches 8, then
levels off with only minor increases in productivity. A minimum of three
participants is necessary for anonymity.
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An obvious cause in the difference in productivity is parallel communication vs. serial communication. GSS groups can simultaneously enter comments, suggestions etc., but verbal group members must speak one at a time.
Mitigating variables
. If anonymity is important, BEP <--
. If administrative record keeping is important, BEP <--
. IF participation by all is important, BEP <--
. If participants type slowly, BEP -->
. If participants type quickly, BEP <--
Comparison of big verbal vs. big GDSS meetings
. A big GSS meeting will generate more comments than a big verbal meeting
because of parallel communication and anonymity as members are more likely to participate
since anonymity allows for no repercussions from comments and parallel communication
allows for more comments in a given amount of time.
. A big GSS meeting provides more satisfaction since the anonymity feature
allows group members to participate without fear of retribution, and parallel
communication allows members to participate without waiting.
. Time in big GSS meetings is far less than in verbal meetings due to
automated record keeping, more participation, and more comments.